Shipping policy
Sthomas (“we” and “us”) is the operator of (https://sthomashospital.store) (“Website”). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
1. General
Subject to stock availability. We try to maintain accurate stock counts on our website but from time to time there may be a stock discrepancy and we will not be able to fulfill all your items at the time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the back-ordered item or if you would prefer for us to process a refund.
2. Shipping costs and shipping times.
We ship to Europe, Asia, and Africa from our Warehouse in the Netherlands. If you want to order from these countries visit our European website here. If you want to order from Australia or New Zealand, visit our Australian Website here.
We ship to the US, North, and South America from several warehouses in the US (Illinois, Texas, California, New Jersey, Pennsylvania).
AMERICAN SHIPPING (From our US Warehouses)
| Tracked Letter | Price |
| US: 3-8 Business days | $5.90 USD / FREE OVER USD 35 |
| Canada: 3-7 Business days | $7.60 CAD / FREE OVER CAD 49 |
| Central, South America: 7-45 Business days | $7.90 USD / FREE OVER USD 35 |
| Express Shipping | |
| US: 1-3 Business Days | $10.90 / Orders Over $35 – $5.90 |
| Signature upon delivery available for all shipping times |